What Do You Like About Doctors?

lookout

Everybody complains about doctors or other health care providers.  But, according to a survey by Consumer Reports last year 75% of 49,000 people surveyed were very satisfied with their doctors.  If you search the Internet that view is not obvious (go ahead, try a search).

So, it should be easy to see what people like about health care providers since so many people like what they do (or at least some things they do).

Leave a comment about a very specific thing your health care provider, or surgeon, or specialist, or hospital or clinic really does well.

Ok, just a few rules:

don’t include names, don’t include things like personality or appearance or grooming

do include things that seem efficient, things that seem professional, a process that solved a problem quickly, comments that made you feel better, or anything that made you say WOW.

The intent is to let other people know what really good care looks like.

I will start the ball rolling — the first comments are mine.

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  1. #1 by qualityhealthcareplease on July 16, 2013 - 12:12 PM

    On my first visit to my doctor she reviewed the status of immunizations. She said the CDC recommends the shingles vaccination for people in my age group. I got the vaccination right there and since it was considered preventive treatment it was free under my insurance plan (usually it costs about $250).

  2. #2 by qualityhealthcareplease on July 16, 2013 - 12:08 PM

    Prior to my first visit with my new doctor the clinic pharmacist called to review my medications and answer drug related questions. Also, the pharmacist set up lab tests required for some medications (a potassium level). This was great. When I saw the doctor all my medications were in the EMR, checked for interactions, with suggestions for generics. The doctor sent the medications electronically to the pharmacy — no problems. This was a very good process.

  3. #3 by qualityhealthcareplease on July 15, 2013 - 9:46 PM

    My doctor sent me a secure message on the patient portal about my lab test results. I had a question and sent the question through the portal. The doctor answered the same day and resolved my concern.

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